EXHIBITOR MANUAL - Turnkey - Rail Research Week 2025

EXHIBITOR MANUAL – Turnkey

Events Information

Venue Information

WELCOME TO THE FLOOR SPACE ONLY EXHIBITOR MANUAL FOR IHHA & WCRR

Here you will find the relevant information and forms to complete for the event.

If you have any questions, please contact the Event Delivery Manager Alisha Culverson

E: ihha.wcrr.operations@informa.com

T: +61 2 9080 4310

Please ensure you read each section within this manual to ensure you meet the required deadlines.

Freeman is the official show contractor IHHA & WCRR. For inquiries and further information, please contact Freeman at [insert contact details].

We look forward to working with you in making this a successful event!

EVENTS INFORMATION & DOCUMENTS

Important Deadlines Checklist

Compulsory & optional forms to be completed (incl. due dates).

Event Attendance Options & how to book

Information on what is included for the different passes available (conference delegate, exhibitor stand staff, technical site tour), and how to book conference or function passes.

Facts Sheet

Event Information including lead scanning, networking tool, event questions.

Notify Organiser checklist

Conditions where the organizer (Informa) is to be notified.

Floor plan

** Insert link to blank floor plan & text. For current – email Sarah.

Service Providers

Contact details for official and recommended suppliers for the event.

Exhibitors move in/out schedule

Move In/Move Out times and exhibition opening hours.

Exhibitor Sustainability Initiatives

Fact Sheet for Exhibitors.

Move Out process

Outlines information Exhibitors require for a smooth move out on Thursday November 20.

VISA Invitation form

Exhibitors who require a visa letter must complete the form in its entirety. Upon submission, a visa letter will be sent to the designated recipient.

Book a meeting room!

** Insert text & insert email (ihha email) to contact / cost.

VENUE INFORMATION & DOCUMENTS

Delivery Information

For venue deliveries download The Broadmoor hotel and Resort Shipping Instructions. For advanced warehouse shipping contact Freeman directly.

Internet options

Details for WI-FI & other internet options.

Venue Gas and Hazardous materials permit

If using Gas or other Hazardous Substances, you must request permission from the event organiser.

Venue Sustainability

Explore Sustainability at The Broadmoor.

Venue F&B sampling/selling approval

No external food or beverage is permitted. Contact Abby at The Broadmoor for more information.

Venue Accommodation

Special room rates have been negotiated at the Broadmoor for attendees of the IHHA + WCRR 2025.

Venue Emergency Procedures

View the Emergency plans here.

Venue Map, Parking & Public Transport Information

Venue Website Directory.

MARKETING TOOLS

FREE EXHIBITOR MARKETING TOOLS

Attract visitors to your exhibition stand by promoting your presence at IHHA & WCRR via your company website, social media, newsletters and email signature.

SHOW BANNER & EMAIL SIGNATURE

To assist you in effectively promoting your participation at the event. IHHA & WCCR – Promote your involvement! ** INSERT LINK

If you require a different size or would like a customised banner (featuring one of your product images), please contact anthony.anemogiannis@informa.com.au

SOCIAL MEDIA

Follow, like and connect with us to keep up with the latest show developments. When sharing please tag us!
#Railresearchweek
#IHHA2025
#WCRR2025

MARKETING & SOCIAL MEDIA ENQUIRIES

Anthony Anemogiannis
Marketing Director
Anthony.Anemogiannis@informa.com.au

COMPULSORY FORMS – FRIDAY OCTOBER 10

Official website listing – ASAP

The information you provide will replicate on the Website Exhibitor List and the ConnectMe Event App, both are an important promotional opportunity.

Bronze Package

If you have any questions regarding your package contact ihha.wcrr.operations@informa.com

Silver Package

If you have any questions regarding your package contact ihha.wcrr.operations@informa.com

Gold Package

If you have any questions regarding your package contact ihha.wcrr.operations@informa.com

Health, Security and Safety Declaration

This link contains key details about Informa, and the Venue’s Health Safety and Security. This information should be fully understood by Exhibitors and passed on to your exhibitor appointed contractors to complete.

Compulsory Exhibitor Insurance

** insert PDF hidden link All Exhibitors are required to supply or purchase Public Liability Insurance (Australia) to a value of AUD $20 million AUD for the duration of the exhibition.

Onsite Contact Details

In case of any stand building and/or delivery queries, the event organiser must be able to contact the onsite staff member responsible for setting up your stand during Move-In and for removing product during Move-Out.

Registration Form

Submit your complimentary contracted passes by filling out the registration form in your welcome email. If you are unable to locate the email, contact ihha.wcrr.operations@informa.com.

CONTRACTORS

Transport, Shipping & Materials Handling

For all transport, shipping and material handling information, visit your Freeman online portal.

Turnkey Package Contact

Deborah Steeno will be the primary Freeman contact for all Turnkey stand inquiries.

Freeman Contact

Lauren McKee will be the primary Freeman contact for general exhibition inquiries.

Audio Visual

For all audio-visual requirements, contact *****

LEAD RETRIEVAL

** TEXT

GAMIFICATION

** TEXT

TERRACYCLE

** TEXT

SPAM WARNING
List broking companies sometimes email exhibitors claiming to have attendee data. This is false and we advise you to delete this as it is spam.

SUPPLIER CALLS & EMAILS:
Our official suppliers are detailed within this exhibitor manual. These suppliers may contact you directly to confirm your requirements for this event. You may experience other contractors pitching you for your business and advising you they are the preferred contractor, however, unless the company is included in the service providers list, then they are providing false information.